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How to Extend your Virtual Private Network with Citrix GoToMyPC Corporate sponsored by Citrix Online - GotoMyPC
 | White Paper: | Posted: 13 Nov 2008
| | Published: | 13 Nov 2008 | |
Summary: |
Read this white paper to learn how companies can deliver more effective remote access by augmenting their traditional VPN with Web-based technologies.
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IT's Critical Role in Enabling Mobile Work sponsored by Citrix Online - GotoMyPC
 | White Paper: | Posted: 13 Nov 2008
| | Published: | 13 Nov 2008 | |
Summary: |
Read this informative brief to learn why mobile work isn't a short-term workplace trend, what challenges the mobile workforce creates for IT, and recommended policies and practices for meeting business needs.
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Finding Value in Providing Mobile Workers Access to Corporate Data sponsored by BlackBerry
 | Webcast: | Posted: 15 Oct 2008
| | Premiered: | Available On Demand | | | Speaker: |
Adele Falco, Professional Services, Research In Motion
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Summary: |
Listen to this Webcast to learn about a solution that enables the highest return on investment for securely providing remote workers with wireless access to corporate data in your organization.
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Improve Customer Service, Call Metrics and Reduce Support Costs Using a Remote Technical Support Solution sponsored by NTR Global
 | Case Study: | Posted: 26 Sep 2008
| | Published: | 26 Sep 2008 | |
Summary: |
In this case study, Illumen improved its customer service, call metrics and reduced its support costs by using NTR global's remote technical support solution. Learn more about NTR support.
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Improving Customer Support and Help Desk Efficiencies with On-demand Remote Support sponsored by NTR Global
 | White Paper: | Posted: 26 Sep 2008
| | Published: | 26 Sep 2008 | |
Summary: |
On-demand remote support solutions address the inadequacies of web tools, e-mail, and phone-based approaches to quality customer care. This paper helps anyone responsible for improving customer experience using affordable technology solutions.
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Build a New Business Model Using a Remote Support Solution sponsored by NTR Global
 | Case Study: | Posted: 26 Sep 2008
| | Published: | 26 Sep 2008 | |
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In this case study, Northbrook Consulting wanted their remote support solution to include multiple session capabilities. Learn how NTR's Remote Support was their solution.
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Improve Technical Support Productivity while Reducing Costs with a Remote Support Solution sponsored by NTR Global
 | Case Study: | Posted: 26 Sep 2008
| | Published: | 26 Sep 2008 | |
Summary: |
By choosing NTRsupport, DHL successfully increased productivity, reduced costs, and simultaneously improved customer satisfaction.
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Citrix Delivery Center Live: Making the next generation of virtualization a reality today sponsored by Citrix
 | Virtual Seminar: | Posted: 09 Sep 2008
| | Published: | 08 Sep 2008 | |
Summary: |
Citrix Delivery Center Live! is a series of premier worldwide virtual events that will provide a look at how Citrix is making the next generation of virtualization a reality.
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Distributed Capture Platforms: Reducing Costs, Removing Bottlenecks and Mitigating Risks sponsored by EMC Corporation
 | White Paper: | Posted: 21 Aug 2008
| | Published: | 15 Aug 2008 | |
Summary: |
Remote workforces are a growing trend that has documentation implications on your business processes. This paper explores that, placing special emphasis on a distributed capture strategy for resolving remote workforce-related issues.
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On Demand Remote Desktop Support Trial sponsored by NTR Global
 | Trial Software: | Posted: 06 Aug 2008
| | Published: | 06 Aug 2008 | |
Summary: |
Download this trial and learn how to provide remote technical support to customers and remote/mobile workers without leaving your office.
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Protecting Your Business From the Lurking Evil in Your Network sponsored by Juniper Networks, Inc.
 | Webcast: | Posted: 30 Jul 2008
| | Premiered: | Available On Demand | | | Speaker: |
Niraj Brahmbhatt, Solutions Engineer
Charles Goldber, Director
Michael Rothschild, Senior Solutions Manager
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Summary: |
This webcast discusses the evolution of security risks and how the network identifies and mitigates them. It also explains solutions that help proactively reduce or prevent the impacts of the evolving threats.
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A Healthy Dose of Remote Access for Healthcare Organizations sponsored by Citrix Online - GotoMyPC
 | White Paper: | Posted: 03 Jul 2008
| | Published: | 03 Jul 2008 | |
Summary: |
More healthcare workers than ever before are performing at least part of their jobs from virtually anywhere, at any hour of the day, thanks to remote-access technology. To learn more about this growing trend, Citrix Online recently cond...
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Turn a Limited VPN Connection into Anytime, Anywhere Remote Access sponsored by Citrix Online - GotoMyPC
 | Webcast: | Posted: 03 Jul 2008
| | Premiered: | Available On Demand | | | Speaker: |
Lisa Phifer, Security Analyst & Vice President
Michelle Knab, Product Line Manager
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Summary: |
Watch this on-demand Webcast to explore how organizations can increase employee productivity by providing secure remote access via Citrix® GoToMyPC® Corporate. Hear Lisa Phifer, VP Core Competence, discuss how this simple remote...
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Remote Access: How to Maintain Security and Decrease the Burden on IT sponsored by Citrix Online - GotoMyPC
 | Webcast: | Posted: 03 Jul 2008
| | Premiered: | Available On Demand | | | Speaker: |
Tony Spataro, Security Architect for GoToMyPc
Michelle Knab, Product Line Manager
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Summary: |
There's no doubt that remote access is a great way to increase employee productivity. But what about the IT Manager who needs to set up the network, keep it secure and maintain all those remote-access accounts? Here's a bit of news...
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Increase First Contact Resolution: The Key to Superior Support sponsored by Citrix Online - GotoAssist
 | Webcast: | Posted: 02 Jul 2008
| | Premiered: | Available On Demand | | | Speaker: |
John Ragsdale, VP of Research
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Summary: |
John Ragsdale, VP of Research for SSPA makes a business case for improving first contact resolution and explain how it links to significantly reduced operating costs and increased customer loyalty.
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