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Manticore Technology Boosts Revenue & Delivers Solid Investment ROI for Intellitactics sponsored by Manticore Technology
 | Case Study: | Posted: 20 Nov 2008
| | Published: | 20 Nov 2008 | |
Summary: |
The marketing team integrated Manticore Technology with their existing salesforce.com solution to create a comprehensive demand generation platform.
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Contract Management Proposal Management Marketing Asset Management for Salesforce.com sponsored by SpringCM
 | Product Literature: | Posted: 18 Nov 2008
| | Published: | 18 Nov 2008 | |
Summary: |
The SpringCM document management solutions for pre sales management, proposal management, contract approval and marketing collateral management, deliver seamless collaboration environments accessible by all those sales and marketing teams.
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Effectively Securing Virtualized Data Centers sponsored by Apani
 | White Paper: | Posted: 18 Nov 2008
| | Published: | 18 Nov 2008 | |
Summary: |
This white paper will examine trends in server virtualization security and reveal the many compelling advantages of cross-platform VM isolation solutions.
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Seven Reasons Why SIP Will Improve Your Customer Care Strategy sponsored by Genesys
 | White Paper: | Posted: 18 Nov 2008
| | Published: | 18 Nov 2008 | |
Summary: |
This document describes how Opus Research evaluates seven ways that firms can build a customer-centric organization and enhance the customer experience.
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Microsoft and BPM: A Technology Overview sponsored by Microsoft Corporation India Pvt Ltd
 | White Paper: | Posted: 07 Nov 2008
| | Published: | 06 Nov 2008 | |
Summary: |
This paper presents a big-picture view of the area, looking at both Microsoft offerings and complementary partner products, the intent is to provide a technology overview of BPM in the Microsoft world.
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LendingTree: Direct Marketing Wins...with Enterprise Campaign Management sponsored by Aprimo, Inc.
 | Case Study: | Posted: 07 Nov 2008
| | Published: | 06 Nov 2008 | |
Summary: |
Since implementing the Aprimo system and subsequently moving the control of campaign execution to the direct marketing department, LendingTree has noticed a radical uptick in campaign volume and efficiencies.
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Gartner Research: Zip from 0 to 90 in Four Easy Steps with a Marketing Maturity Model sponsored by Aprimo, Inc.
 | White Paper: | Posted: 07 Nov 2008
| | Published: | 06 Nov 2008 | |
Summary: |
The MOMM presents a more realistic view of the journey and benefits, by using the MOMM marketing executive can evaluate where they are and develop a specific roadmap for investments in people, process and technology.
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Enterprises Marketing Management Technology Delivers a World Class Dealer Marketing Program to Maximize Brand Equity sponsored by Aprimo, Inc.
 | Case Study: | Posted: 07 Nov 2008
| | Published: | 06 Nov 2008 | |
Summary: |
Honda selected Aprimo solutions, which is a leader in Enterprise Marketing Management (EMM) technology as it helps to enhance marketing efficiency and effectiveness at a wider level, maximizes marketing returns and hence shareholder value.
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Warner Bros. Case Study sponsored by Aprimo, Inc.
 | Case Study: | Posted: 07 Nov 2008
| | Published: | 06 Nov 2008 | |
Summary: |
Warner Bros. implemented Aprimo's Marketing Resource Management solution, which helped them to combine Aprimo with Sales Data and streamline its domestic theatrical media planning, placement and execution with finance and auditing processes.
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E-Book: Improve the Efficiency of Your Call Center - Leveraging VoIP and Session Initiation Protocol (SIP) sponsored by Genesys
 | White Paper: | Posted: 06 Nov 2008
| | Published: | 06 Nov 2008 | |
Summary: |
Read this E-Guide and explore how constructing your service organization around SIP and utilizing SIP-based contact center can make managing premium service channels more effective and interactively guide lower-value clients.
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E-Book: From Web to Phone: Using Interactive Speech Applications to Automate Business Processes sponsored by Angel.com
 | White Paper: | Posted: 04 Nov 2008
| | Published: | 04 Nov 2008 | |
Summary: |
Speech applications have long promised a strong return on investment by automating routine call center tasks and reducing live operator costs. This white paper gives more details.
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5 Ways to Put Your CRM Data to Work for You and Your Customers sponsored by Angel.com
 | White Paper: | Posted: 29 Oct 2008
| | Published: | 29 Oct 2008 | |
Summary: |
This paper explores the various ways that today's organizations are automating the interaction between CRM and IVR applications to increase customer loyalty and retention as well as maximize efficiency and productivity of service and sales functions.
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Voice-Enabling Salesforce.com with SalesByFone sponsored by Angel.com
 | Webcast: | Posted: 29 Oct 2008
| | Premiered: | Available On Demand | |
Summary: |
SalesByFone by Angel.com makes it possible to access, update, and manage accounts, contacts and leads directly in salesforce.com through voice commands over the phone.
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Video Telephony: Completing the Picture of Unified Communications Effectiveness sponsored by TANDBERG
 | White Paper: | Posted: 24 Oct 2008
| | Published: | 01 Jun 2008 | |
Summary: |
Unified communications (UC) is a term that has been heralded in the telephony and network markets as the IT architecture that will streamline business processes and break down the distinct silos of communications within the enterprise.
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Tellabs® Mobile Backhaul Solutions Support Cost-effective, Scalable and Reliable Network Growth sponsored by Tellabs
 | White Paper: | Posted: 23 Oct 2008
| | Published: | 23 Oct 2008 | |
Summary: |
The Tellabs mobile backhaul solutions business case demonstrates the potential for up to 93% in savings in the long-term evolution of mobile networks-more than €120 million over three years for one large multinational operator.
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