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MDM Journey: The Right and Wrong Master Data Management Strategies to Start Small and Grow Big
sponsored by Siperian, Inc.
 | White Paper: | Posted: 19 Nov 2008
| | Published: | 19 Nov 2008 | |
Summary: |
No master data management journey is the same. Read this paper to learn from the successes and failures of MDM early adopters, how to select a technology that doesn't limit MDM's evolution and to compare approaches based on industry-specific examples.
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Business Value Analysis of Autodesk Topobase in Utilities
sponsored by Autodesk
| White Paper: | Posted: 19 Nov 2008
| | Published: | 19 Nov 2008 | |
Summary: |
This study details the business benefits of using Topobase within Utilities it also outline industry trends that drive utilities toward integrated information management platforms like Topobase.
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Why SaaS-Based Content Management Can Accelerate Your Progress
sponsored by SpringCM
| Case Study: | Posted: 18 Nov 2008
| | Published: | 18 Nov 2008 | |
Summary: |
SpringCM enables business users and analysts to configure and implement a complete content management solution without big upfront cost.
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Seven Reasons Why SIP Will Improve Your Customer Care Strategy
sponsored by Genesys
| White Paper: | Posted: 18 Nov 2008
| | Published: | 18 Nov 2008 | |
Summary: |
This document describes how Opus Research evaluates seven ways that firms can build a customer-centric organization and enhance the customer experience.
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Maturing with the Millennials Are Organisations Prepared for the Millennial Consumer?
sponsored by Genesys
| White Paper: | Posted: 18 Nov 2008
| | Published: | 18 Nov 2008 | |
Summary: |
Survey respondents illustrated a sophisticated understanding of the consumer profile of the millennial, a sampling comments point to convenience, customisation, community and "cool" as motivating factors for millennials.
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Preparing for Cloud Computing: The Managed Services Revolution
sponsored by CA
| White Paper: | Posted: 17 Nov 2008
| | Published: | 17 Nov 2008 | |
Summary: |
This paper explores the drivers for cloud computing, especially for communications service providers, and looks at the challenges that cloud computing infrastructures must address and key management components providers need to put in place.
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Taneja Group
sponsored by VMware, Inc.
| White Paper: | Posted: 14 Nov 2008
| | Published: | 11 Nov 2008 | |
Summary: |
Read why the Taneja Group, Technology Analysts, believe VMware has fundamental architectural advantages over competing virtualization platforms, which should enable VMware to remain the technology leader in this space for some time to come.
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Secure Internet Single Sign-On for Salesforce CRM
sponsored by Ping Identity Corporation
| Product Literature: | Posted: 14 Nov 2008
| | Published: | 13 Nov 2008 | |
Summary: |
PingFederate is a software solution installed on-premise and PingConnect is an on-demand managed service.
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Drive More Sales with the Right Prospects
sponsored by Oracle Corporation
| Data Sheet: | Posted: 11 Nov 2008
| | Published: | 11 Nov 2008 | |
Summary: |
Read this datasheet to learn how Oracle Sales Prospector can help your salespeople: Target the right prospects and products; Increase Sales Productivity and Improve the quality of customer interactions.
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Aberdeen Group Report: Customer Analytics - Segmentation beyond Demographics
sponsored by Portrait Software
| Book: | Posted: 11 Nov 2008
| | Published: | 11 Nov 2008 | |
Summary: |
This report articulates feedback from 220 organizations, the findings demonstrate how top performing organizations leverage more than demographics for segmentation and deliver demonstrably higher performance as a result.
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Windows Essential Server Solutions for Channel Partners - Vendor Webcast
sponsored by Microsoft
 | Webcast: | Posted: 10 Nov 2008
| | Premiered: | Available On Demand | | | Speakers: |
Rick Opal, Vice President, Peters & Associates
Lyf Wildenberg, CEO/President, Mytech Partners, Inc.
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Summary: |
Windows Essential Server Solutions provides Microsoft trained IT consultants and partners who serve SMBs with an ideal platform to meet their customer's needs and grow their own business.
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Software + Services in the Microsoft World
sponsored by Microsoft Corporation India Pvt Ltd
| White Paper: | Posted: 07 Nov 2008
| | Published: | 06 Nov 2008 | |
Summary: |
What does the term "S+S" really mean? The first "S" stands for software, of course, but the second "S" also really stands for software, all that changes is where that software runs and who runs it.
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E-Book: Improve the Efficiency of Your Call Center - Leveraging VoIP and Session Initiation Protocol (SIP)
sponsored by Genesys
| White Paper: | Posted: 06 Nov 2008
| | Published: | 06 Nov 2008 | |
Summary: |
Read this E-Guide and explore how constructing your service organization around SIP and utilizing SIP-based contact center can make managing premium service channels more effective and interactively guide lower-value clients.
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Choosing a Reliable and Powerful IT Infrastructure at a Price You Can Afford
sponsored by Oracle Corporation
| White Paper: | Posted: 06 Nov 2008
| | Published: | 06 Nov 2008 | |
Summary: |
This whitepaper provides an overview of the challenges midsize organizations face, and how Oracle products can help them overcome those hurdles.
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The Case for IT Governance in a Lotus Notes Environment
sponsored by TeamStudio
| White Paper: | Posted: 05 Nov 2008
| | Published: | 05 Nov 2008 | |
Summary: |
Read this paper to learn how implementing governance is an ongoing process or IT lifestyle; it is a combination of people, processes and technologies that must be implemented consistently over time.
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MORE SPECIFIC TOPICS:
Contact Management |
CRM Analytics |
Mobile CRM |
PRM |
Profiling