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IP Transformation and Stakeholder Engagement - Managing Stakeholders during Complex Change Programs
sponsored by Alcatel-Lucent
Posted:  17 Nov 2008
Published:  17 Nov 2008
Format:  PDF
Length:  16   Page(s)
Type:  White Paper
Language:  English


ABSTRACT:
IP Transformation programs introduce significant change into the business, technical, and service delivery environment. While most companies are struggling to address the challenge of complex change within the company, the impact of complicated change programs on their associated external stakeholders cannot be underestimated. This white paper examines the impact large change programs have on working relations with external parties, and discusses what strategies telecom companies can employ to avoid the pitfalls associated with transformation and migration.


Authors

Alan Turner
Alcatel-Lucent
Alan Turner is a Principal Consultant with a lead role in development of key services within the IP Transformation Solution. With a background predominantly as a Business Continuity professional, Turner has wide experience in solution architecture, process design, and program and project management.

Steve Blackshaw
Alcatel-Lucent
Steve Blackshaw is a Principal Consultant with solution management accountability for the IP Transformation solution. Blackshaw has over ten years professional services consulting experience in: program and delivery management



BROWSE RELATED RESOURCES
Business Service Management | Change Management | Enterprise | Government Agencies (U.S.) | IP | SLA | Telecommunications Industry | Telecommunications Management Software | Telecommunications Networks

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