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IT Service Delivery: From Basic Automation through to Managed Services
sponsored by N-able Technologies
Posted:  15 Sep 2008
Published:  10 Sep 2008
Format:  PDF
Length:  13   Page(s)
Type:  White Paper
Language:  English


ABSTRACT:
This paper examines the changing IT services market and why IT service providers need to improve the way they do business. It also discusses why a total business transformation isn't always a viable option for many service providers and how many of their business improvement needs can be met simply by automating service delivery and offering additional services that their automation solution make possible.




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