Nimsoft is the premier provider of business-focused service level management solutions that combine advanced SLM functionality and broad platform coverage with unprecedented ease of implementation, deployment and use. The product family, NimBUS, is a fully integrated Service Level Management solution designed to aid IT in cost effective and efficient Service Delivery and Support. NimBUS core functions include:
- Real time performance monitoring and reporting of potential problems
- Service level agreement (SLA) definition, monitoring and reporting
- Highly flexible business service and Operations dashboards
- End-to-end response time measurement with end-user service levels
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