The SpringCM Advanced Workflow solution is designed to automate any complex business process regardless of the type of industry or the number of steps involved.
The complexity of life insurance creation, for example, is an ideal candidate for Advanced Workflow. Rather than forcing an underwriter to collect all the FICO scores, medical records, employment verification and other material required for every applicant, Advanced Workflow can alert the underwriter when all necessary material is available and even gather material from other team members or Web services. If a FICO score falls below a normal range or medical records indicate health risks, Advanced Workflow will automatically route these concerns to the appropriate parties before the underwriter has even looked at them.
Advanced Workflow could just as easily flag a discrepancy in shipping addresses between an invoice and mailing address and route it to the appropriate team members before the AP clerk checks the account. An incomplete I-9 doesn't delay a new hire's on boarding process; it simply allows Advanced Workflow to alert the HR representative that appropriate action is required. No process is too complex and no exception is too intricate for Advanced Workflow to automate.
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