When major applications stumble in production, everyone loses. Even when problems are ultimately resolved, time and money have been wasted in IT firefighting, and credibility has been lost. Buying excess hardware to avoid problems drains money from other business initiatives and reinforces the perception of IT as a financial sinkhole. Business managers expect more.
The emerging best practice of predictive analysis provides accurate predictions of performance and capacity, hands-on real observed results, that allow you to make informed business decisions about IT investments. This results in longer planning horizons, better utilization of scarce IT resources, and ultimately more alignment with the needs of the business.